PATIENT RIGHTS AND RESPONSIBILITIES

Patient Rights

•  Be treated with dignity, respect and courtesy.
•  Be treated without regard to race, gender, cultural background or religion.
•  Choose or change your caregiver.
•  Participate in making your health care decisions by receiving appropriate information about your diagnosis, treatment options and   prognosis.
•  Request an interpreter or assistance for language translation or hearing problems, when needed.
•  Refuse treatment or tests and be made aware of the clinical consequences of such a refusal.
•  Submit either positive or negative comments concerning your care to any employee or health care provider.
•  Be notified as soon as possible of a schedule change that requires a new appointment
•  Expect privacy and confidentiality regarding your clinical records, except with your written permission.
•  Refuse to participate in any proposed research project without jeopardizing your care.
•  Have your guardian, next of kin or legal designees exercise these rights if you are unable to do so.
•  Clear explanation of your benefit plan and how you can access services.
•  Receive a copy of these rights and responsibilities.

Patient Responsibilities

•  Know your benefit plan and adhere to the guidelines of your policy.
•  Provide an accurate medial and social history.  This includes granting a release of medical records from former caregivers.
•  Respect the rights, privacy, and confidentiality of other patients and their families.
•  Discuss any concerns you have about your treatment with your provider, including the refusal of treatment, if this applies to you.
•  Notify your health care provider when you expect to be late for an appointment or need to cancel.
•  Telling your provider about your hopes and expectations of treatment.
•  Ask questions regarding your illness or treatment.
•  Ensure payment for your treatment in a timely manner.